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ClearSCADA 2010 Update Request Form
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This form is to be used by existing ClearSCADA license owners to request license
updates to ClearSCADA 2010.
This form will prompt you to update each ClearSCADA license.
Please note there are separate licenses for each Server and stand-alone ViewX client.
Your updated license will be emailed to you once the following form is submitted
and the data verified.
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Contact Name
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(Required)
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Company Name
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(Required)
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Email address
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(Required)
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phone number
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(Required)
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If you are not the actual license owner and are representing the end user in any
regard, please provide the license owner information here:
Same as above:
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License Owner Contact Name
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(Required)
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License Owner Company Name
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(Required)
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Email address
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(Required)
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phone number
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(Required)
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How do you wish to receive your copy of ClearSCADA 2010?
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from CMI Website (file size 403MB)
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Ship to following address
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Company Name
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(Required)
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Contact Name
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(Required)
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Street Address 1
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(Required)
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Street Address 2
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City
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Prov / State
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(Required)
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Postal/ Zip code
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(Required)
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Enter your license information below:
*Use the USB Dongle fields for hardware keys and the Softkey
fields for software keys.
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USB Dongle
**Note: After entering the codes press the Add button for each
license you are updating.
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Copy and paste
your locking code:
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What is a locking
code and how do I get it?
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How do I find the
serial number?
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Softkey
**Note: After entering the codes press the Add button for each
license you are updating.
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Copy and paste
your Machine ID:
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What is a Machine
ID and how do I get it?
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How do I find the serial number?
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Please enter additional comments here if
required:
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What is a Serial Number?
The serial number is an individual number that Control Microsystems has assigned
to your ClearSCADA license. The serial number is located on the back of the DVD
case that contained your ClearSCADA installation CD.
If your ClearSCADA license
is on a USB dongle, there will be an additional sticker on the dongle with the serial
number.
If your ClearSCADA license is a Softkey, the serial number can also be found in
the license file in the License Details window which is displayed by right-clicking
on the ClearSCADA Server Icon in the Windows system tray. The license file will
be at the end of the license field and will have a file extension of .lic.
A sample serial number is "D100999"
What is a Locking Code?
A locking code is a special number that encodes the details of the
dongle. It is a string of 20 characters.
An sample locking code is
"GODUCBEWCKFYEREIWXDH"
How do I get a Locking Code?
The locking code can be extracted from a USB dongle using a utility that is installed
with ClearSCADA.
Follow these steps:
Insert the USB dongle into a computer that has ClearSCADA installed.
- From the Start Menu select Programs > Control Microsystems ClearSCADA >
Dongle Field Exchange Utility.
- Press the "Get Locking Code". This will read the locking code from
the dongle.
- You can now choose to copy the locking code to clipboard (using the
upper left button) or save the locking code to a file (using the upper right button).
- Paste the locking code into the field on this webpage using CTRL-V.
What is a Machine ID?
A machine ID is a special number that is generated by ClearSCADA
that is unique to each computer. The machine ID is used in ClearSCADA
to ensure that a software license cannot be transferred from one computer to
another. The machine ID is a string of 32 hexadecimal digits, separated into
banks of 8 by a hyphen.
An sample machine ID is
"99330439-EF0AC3E2-1B46A0D1-47E30E19".
How do I get a Machine ID?
The machine ID can be located from the ClearSCADA Server
license dialog and the ClearSCADA connections dialog.
Follow these steps to find the machine ID:
- Ensure that you are using the computer that has ClearSCADA installed.
- From the Start Menu, select Programs > Control Microsystems ClearSCADA >
Configure Connections.
- Press the "license Button" on the right hand side.
- Locate the Machine ID field on this dialog and select ALL the numbers
in the field.
- Copy the machine ID to the clipboard by pressing CTRL-C.
- Paste the machine ID into the field on this webpage using CTRL-V.
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